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Privacy Policy

Oak Hill Development
Effective Date: October 19, 2018

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1. Introduction

Oak Hill Development (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you when visiting our website or contacting us about our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

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2. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request an estimate, schedule a consultation, or inquire about our services.

This information may include:

  • Name

  • Email address

  • Phone number

  • Home address or project location

  • Details about your construction, remodeling, painting, or flooring project

  • Preferred appointment dates and times

  • Any additional information you choose to provide through our contact forms or communications

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage data.

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3. How We Use Your Information

We may use the information we collect to:

  • Respond to questions and service inquiries.

  • Prepare estimates and discuss project requirements.

  • Schedule consultations, appointments, and project meetings.

  • Communicate with you about your requested services.

  • Provide and improve our contracting services.

  • Maintain website functionality and analyze website performance.

  • Protect our website against spam, fraud, and unauthorized activity.

  • Comply with applicable legal obligations.

We use your information for legitimate business purposes and do not use it for unrelated purposes without an appropriate legal basis.

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4. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and evaluate how visitors interact with our content.

If enabled, third-party analytics services may collect information about website visits and usage patterns.

You can manage or disable cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled. Where required, we will provide appropriate choices for nonessential cookies and tracking technologies.

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5. How We Share Your Information

Oak Hill Contracting does not sell your personal information for money.

We may share information when reasonably necessary with:

  • Website and technology providers: Such as Wix, website hosting providers, scheduling tools, and analytics services used to operate our website.

  • Service providers and project partners: When necessary to coordinate or provide services you have requested.

  • Professional advisers: Such as legal, accounting, or insurance professionals when appropriate.

  • Legal authorities: When required by law, legal process, or to protect our rights and the safety of others.

Service providers may process information on our behalf to perform their services, subject to applicable requirements.

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6. Third-Party Websites and Services

Our website may contain links to third-party websites or use external tools for scheduling, maps, analytics, or other functions. These third parties may have their own privacy policies and data collection practices.

Oak Hill Contracting is not responsible for the privacy practices of websites or services that we do not control. We encourage you to review their privacy policies before submitting personal information.

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7. Data Security

We take reasonable steps to protect the personal information submitted through our website from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. We cannot guarantee absolute security.

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8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including responding to inquiries, managing customer relationships, maintaining business records, resolving disputes, and meeting legal obligations.

The length of time information is retained depends on the nature of the information and the reason it was collected.

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9. Your Privacy Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also choose not to provide certain information. However, doing so may limit our ability to respond to your inquiry, prepare an estimate, or provide requested services.

To submit a privacy-related request, please contact us using the contact information provided below.

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10. Children's Privacy

Our website and services are intended for a general audience and are not directed toward children under the age of 13. We do not knowingly collect personal information directly from children under 13 through our website. If you believe a child has submitted personal information to us, please contact us so we can review the request and take appropriate action.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable legal requirements.

Any updates will be posted on this page with a revised effective date. We encourage visitors to review this page periodically.

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12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Oak Hill Development
Rochester, New York
Email: robert@builtbyoakhill.com
Phone:585-632-4015
Website: builtbyoakhill.com

We will make reasonable efforts to respond to privacy-related inquiries.

 
 
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Program Terms and Conditions
1. The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (585) 632-4015.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at robert@builtbyoakhill.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at robert@builtbyoakhill.com
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